Samsung Working on Software Fix for Galaxy S25+, Galaxy S25 Ultra Charging Bug
After the launch of the Samsung Galaxy S25 collection of smartphones, some Galaxy S25 Ultra and Galaxy S25+ house owners took to Reddit and the company’s community forums (via Android Police) to complain about points that slowed down the charging of those handsets. Some customers additionally acknowledged that the charging course of was randomly interrupted, which additionally elevated the time taken to cost the smartphones.
According to the posts shared by customers detailing the problems, the Galaxy S25 Ultra and the Galaxy S25+ are impacted by a bug that leads to charging taking just a few hours. Some customers have additionally reported that their handset informs them that the charger is disconnected (and reconnected) whereas the cellphone is being charged.
Ciao Simone, potresti indicarci se stai caricando il dispositivo con un cavo da 5A e non quello da 3A presente nella confezione del telefono? Infatti, siamo a conoscenza di un’anomalia sulla ricarica con il cavo da 5A che verrà risolta con un prossimo replace. Facci sapere!
— Samsung Italia (@SamsungItalia) February 7, 2025
In a response to a person on X (previously Twitter) posted earlier this month, Samsung Italy has confirmed (in Italian) that it’s conscious of a difficulty associated to the usage of 5A cables. The firm additionally responded to the person stating that it was engaged on a repair for the problem, which might be delivered within the type of a software update.
It’s price noting that Samsung has already rolled out a software update for the Galaxy S25 collection, and one of many entries within the changelog mentions stability enhancements. However, it’s unclear whether or not the replace has totally resolved the problems confronted by Galaxy S25 Ultra and Galaxy S25+ house owners, as current responses on the publish and forums point out that customers are nonetheless dealing with points.
In the in the meantime, customers can attempt to join their Samsung Galaxy S25 Ultra or Galaxy S25+ to a 3A cable whereas charging the handset with the corporate’s 45W charger. The normal Galaxy S25 mannequin, which helps slower charging at 25W, does not seem like affected by this problem.