Zomato’s New Food Rescue Feature Lets Users Grab Cancelled Orders at a Discount

Zomato has rolled out a brand new characteristic for customers in India which goals to minimise meals wastage attributable to cancelled orders. The characteristic, dubbed Food Rescue, lets customers seize orders cancelled by others from close by eating places at discounted costs for a restricted time. The meals supply platform says orders will probably be acquired by clients in a short while and of their untampered packaging. However, solely choose meals gadgets will probably be eligible for this service, with gadgets resembling ice-creams or shakes excluded.

Zomato’s Food Rescue Feature

In a weblog post, Zomato introduced that not too long ago cancelled orders will probably be seen to clients on the app inside a 3-kilometre radius of the supply companion. The orders will probably be accessible to assert for just a few minutes and the unique clients, in addition to these of their quick neighborhood, won’t be able to seize their respective orders. If the fee for the cancelled order has already been made on-line, the quantity paid by the brand new buyer will probably be shared with them and the restaurant companion. Zomato says the platform will solely maintain the required authorities taxes from the payment.

As per the meals supply platform, 99.9 p.c of its restaurant companions want to join this initiative. With Food Rescue, they won’t solely obtain compensation for the cancelled order but additionally a small share of the quantity paid by the client who has grabbed it. Furthermore, supply companions may also be compensated absolutely for your complete journey, Zomato says.

To minimise the misuse of this characteristic, the unique buyer will proceed to should pay a cancellation payment to cancel the order; one hundred pc of the whole quantity. Zomato confirms that gadgets delicate to distances or temperatures, resembling ice lotions, shakes, smoothies, and different perishable gadgets, is not going to be eligible for this initiative. It additionally emphasizes that clients preferring vegetarian meals is not going to see non-vegetarian orders.