The hotly anticipated Microsoft Flight Simulator 2024 has endured a tough launch, with gamers reporting ridiculously lengthy preliminary loading screens lasting in some instances for hours on finish.
Things are so unhealthy that Asobo Studio’s full value flight sim, which Microsoft Game Studios printed throughout PC and Xbox and straight into Game Pass yesterday, November 19, is now on an ‘overwhelmingly adverse’ Steam person assessment ranking. Even those that do handle to load into the sport are having issues, with gamers reporting lacking content material.
In a video message to Microsoft Flight Simulator 2024’s disgruntled community, Jorg Neumann, Head of Microsoft Flight Simulator, and Sebastian Wloch, Asobo CEO and co-founder, defined why the launch had gone so badly unsuitable.
Neumann started the video with an admission: “We knew the thrill was excessive for Microsoft Flight Simulator 2024, however frankly we utterly underestimated how excessive and it actually has overwhelmed our infrastructure.”
Wloch then proceeded to enter extra element, revealing that even simulating 200,000 concurrent gamers throughout pre-release load assessments failed to stop the launch from inflicting catastrophic server issues.
“We’ve been struggling for a number of hours with one in every of our companies,” Wloch defined. “In Flight Sim 2024, there are a number of new methods within the sim. People have observed within the profession mode there’s all types of missions, and when gamers on the very starting after they begin, they’re asking a server for some knowledge, and that server goes to cache it in a database. It’s a reasonably large database and there’s a cache, and that cache is presently getting saturated.
“It’s a cache that has been totally examined throughout the entire Tech Alpha. We’ve achieved load assessments simulating 200,000 customers, and tonight it is simply utterly overwhelmed.”
Asobo’s preliminary try to repair the issues confirmed promise, however finally buckled as this cache collapsed as soon as once more. “We’ve tried to restart the companies,” Wloch stated. “We’ve taken measures to throttle the quantity of people that can are available in on the similar time. At some level it labored fairly properly, so we elevated the queue pace by 5x. And it labored properly for possibly half an hour or so after which impulsively the cache collapsed once more.
“So we’re restarting, we’re making an attempt to research, doing our greatest and going as quick as we are able to to verify all people can go in.”
So why are Microsoft Flight Simulator 2024 gamers enduring this everlasting loading? And why, when gamers do handle to get into the sport, are they seeing content material they should not or not displayed correctly?
“The difficulty that causes that is just about, when that service fails it restarts, it retries, it retries,” Wloch stated. “First of all, that creates extraordinarily lengthy preliminary loading, which isn’t alleged to be as lengthy. And after a sure time it is going to fail. If the lacking knowledge is obstructing, you’ll not end the loading — cease at 97% — and get a message. That means you have to restart.
“And if the content material was not utterly blocking chances are you’ll enter the sim after which possibly there’s a number of planes lacking, possibly there’s some content material lacking, and that is all as a result of similar drawback with that server and repair.”
The hope is that Asobo fixes this drawback as quickly as attainable; Wloch stated that when the server points are sorted out gamers shouldn’t see the queue display they’re presently experiencing.
“While it’s an ideal launch day, we all know lots of people are pissed off,” Neumann concluded. “We’re actually sorry. We wish to apologize. We have some issues at this time. The group is on it, and we are going to preserve going.”
Wesley is the UK News Editor for IGN. Find him on Twitter at @wyp100. You can attain Wesley at wesley_yinpoole@ign.com or confidentially at wyp100@proton.me.